FAQs

How do I place my order?

Simply choose your style on the product page then click the “Add To Cart” button and follow the simple steps to complete your order.

Please make sure that you chose the correct product and size, address to receive the goods also need to be accurate.

We’ll prepare your order and let you know when it's on its way!

How long will it take to ship my order?

Orders typically will be produced within 03 to 05 working days. For normal orders, transit ( delivery ) will take an additional 07 to 10 working days.

My tracking number isn’t working

Tracking numbers can take 01 to 02 days to appear in the shipping carrier's system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact the shipping carrier or us ( in case of if shipping carrier do not respond ).

I need help with a late order

Orders typically will be produced within 03 to 05 working days. For normal orders, transit ( delivery ) will take an additional 07 to 10 working days.

If your order has not arrived after 3 weeks, please contact our team, we are happy to assist.

What type of payments do you accept?

We accept Visa, Mastercard as well as Paypal ( priority ).

When will my card be charged?

Just after your order has been successfully placed.

How secure is my personal information?

We adhere to the highest industry standards to protect your personal information when you checkout and purchase.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.